About us

James Shotton FRSA

James has worked in customer communications, fulfilment and logistics for over 30 years, partnering with organisations ranging from the BBC and major charities to financial institutions and growing businesses.

Over the years, he's founded several successful businesses in the fulfilment, print, postage and sustainability sectors. Built on a simple belief: great service and strong relationships matter. 

Jennifer Shotton

Jennifer co-founded Ignite in 2021 and looks after the financial side of both Ignite Fulfilment and Postnet. Together, the two businesses provide a complete outsourced solution, helping customers with everything from storage and fulfilment to customer communications and delivery.

With a practical, hands-on approach, Jennifer helps ensure everything runs smoothly behind the scenes.